FAQ

When will I receive my order?

*We do our bests to process and ship all of our orders within 4-6 business days. It will typically take less than a week to receive your order once it has been shipped.

How can I track my order?

*You will receive a tracking number via email once your order has shipped.

Do you offer bulk discounts?

*Of course! Please reach out to us discuss specifics at magneticmementosllc@gmail.com.

What is the return policy?

*If you receive poor quality or a defective item, please reach out to us within 14 days of receiving your product. We will work with you to make it right and ensure you have a good quality product. 

How do you contact customer support?

*You can reach us through the "Contact" form on our website or via email at magneticmementosllc@gmail.com

Do we ship internationally? 

*At this time, we only ship within the USA